Reconciliation Services, situated in the distressed Troost corridor of Kansas City, Missouri, where 50% of residents live in poverty, is a nonprofit social venture. The organization focuses on addressing the root causes and symptoms of poverty and trauma by transforming racial and economic dividing lines into gathering places for individual and community healing.
Providing a host of social and mental health services, Reconciliation faced a sustained surge in demand post-pandemic that dramatically overstretched its 2,000 person capacity in its already deteriorating building. Relocation out of its service area and off the transit bus line was not an option, but expansion and renovation of the downtown facility would be extremely costly, especially as construction costs soared.
To accommodate growing needs and further Reconciliation Services’ mission, Enterprise Financial CDE provided $8.5 million in NMTC financing to completely rehab the current building — expanding up instead of out, allowing the service provider to stay in its current footprint while vastly expanding capacity for resource delivery. Capital One provided an additional $2 million in allocation, supplementing the organization’s capital campaign and foundational grants. Capital One served as NMTC Investor.
The expanded facility, which opened in July 2024, includes five floors of service capacity, which more than doubles the number of residents expected to be served — to 4,800 annually.
In its renovated space, the organization engages with individuals to promote dignity by increasing personal well-being and helping people advocate for themselves, their families and their neighbors. Reconciliation Services provides more than 3,600 hours of therapy and case management annually, serves 4,000+ boxed lunches to food insecure neighbors, assists with approximately 2,400 document support needs, provides nearly 1,000 families with housing and utility assistance, and connects more than 300 low-income youth to volunteer foster grandparents for mentoring and tutoring. By supporting the construction of the downtown facility, NMTCs also created 21 permanent jobs and retained 33 jobs, all of which receive healthcare and retirement benefits. In addition, the project created 40 construction jobs, 95% of which were accessible to those without higher education or to residents of the low-income community.
